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Challenges of operating internationally
Published 3 October 2018
  • Whitepapers

Across the learning landscape, international borders are becoming increasingly porous, as a result universities are under increasing pressure to mitigate the risks to students and staff travelling overseas in any college- related capacity.

Emergency Management and Disaster Recovery
Published 10 September 2018
  • Whitepapers

In this paper we consider the implications for global businesses and examine how the latest technologies can inform preparedness, transforming response to major incidents and enabling mass communication to facilitate better outcomes and ensure business continuity.

Integrated Solution for Financial Enterprises
Published 10 September 2018
  • Solution Sheets

How can you manage risks, guarantee the safety of your people, and protect the corporate brand with shrinking budgets? A revolutionary new service, SafeZone®, is transforming the status quo.

Northeastern University
Published 10 September 2018
  • Case Studies

CriticalArc interviewed Todd Kaplan, Associate Director and Emergency Manager at Northeastern University Police in Boston, to understand how SafeZone helps ensure the personal safety of students and staff , as well as enhance security operations.

Video: SafeZone at Teesside University
Published 6 September 2018
  • Videos

Teesside Campus Security team is responsible for ensuring a safe environment for staff, students and visitors. Based in the University Library, they are on hand 24 hours a day, 7 days a week, 365 days a year and are responsible for managing and responding to all incidents and SafeZone activations across the University. All Security Officers are first aid trained, conduct regular high-visibility patrols on campus, and  work alongside Cleveland Police Community Support Officers to provide safety and security advice to staff and students.

Click this link to find out more about Safety and Security at Teesside University.

Northumbria University
Published 28 July 2018
  • Case Studies

Northumbria University has two large city-based campuses in Newcastle and uses SafeZone as part of its integrated approach to help promote and assure student and staff safety within this busy urban environment.

Healthcare Solutions with SafeZone
Published 14 April 2018
  • Brochures

Healthcare professionals are sixteen times more likely to be attacked on the job than any other type of service professional.
CriticalArc is here to help you counter this trend with real-time, actionable situational awareness.

Heriot-Watt University Case Study
Published 1 March 2018
  • Case Studies

Based in Edinburgh, Scotland, Heriot-Watt University also has campuses in the Scottish Borders, Orkney, Dubai and Malaysia. Each site used to operate almost independently in ensuring student and staff safety until Security Services were consolidated as part of a major restructuring program.

The university’s challenge was to provide the same consistently high level of student and staff safety across all locations to meet current and future needs.

Heriot-Watt University has been named as International University of the Year by “The Times and Sunday Times Good University Guide 2018”.

University of York Case Study II
Published 21 January 2018
  • Case Studies

University of York was one of the first UK universities to recognise SafeZone’s potential to bring existing security and other services together onto one simple platform.
The app is now used widely by the university community and accepted as part of everyday life.

Video: Safety at the University of Zurich
Published 21 December 2017
  • Videos

In the University of Zurich‘s video, Jörg Frank (Manager, Safety and Emergency Organisation) introduces SafeZone to the university’s students and staff.

Click the image to go to the video page

More info about SafeZone at University of Zurich can be found at the website (in German, for English select at top right).

Government Case Study
Published 19 December 2017
  • Case Studies

In 2017 a government department decided to Pilot SafeZone to explore its potential use in supporting the safety of its 2,000+ field staff.

The pilot also pioneered the use of wearable technology and high-precision indoor positioning with SafeZone in its regular corporate environments.

Read this case study about the initial goals of this exercise, and hear about some of the surprising findings that came out of the project.

Video: Northumbria University City and Safety
Published 19 December 2017
  • Videos

In this City and Safety Guide, hear from students, parents and university staff from our very first European customer, Northumbria University in Newcastle.

In January 2015, Northumbria University launched SafeZone to enhance staff and student safety, while reducing costs through increasing the efficiency of everyday security operations across its six campuses.

University of Kent Case Study
Published 15 December 2017
  • Case Studies

The University of Kent’s security team regularly reviews its procedures and had identified three key priorities: firstly, to give every student and staff member easier access to support, regardless of location; to help improve incident responses; and finally, to implement a targeted mass communications system for use in emergencies. The team started rolling out SafeZone in May 2016, achieving all of its initial goals, continuing to realise additional benefits.

Students and staff are able to use SafeZone at UK campuses in Canterbury and Medway, and international centres in Athens, Brussels, Paris and Rome.

Learn more by clicking [Download] to read the Case Study.

Swansea University Case Study
Published 15 December 2017
  • Case Studies

Although Swansea University has relatively low levels of reported crime, damage or incidents involving people or property, its security team regularly reviews and updates its systems and
processes. To enable an even faster and more effective response 24/7, the team wanted to improve command and control of all security incidents and requests for first aid, particularly those involving vulnerable students. There was also a focus on implementing a mass communications system to help evacuate parts of the campus if required.

Swansea University implemented SafeZone™ in September 2016 to cover its two campuses, seven other sites frequented by staff and students, transit corridors to specific accommodation areas, and for use on international field trips.

Click [Download] to read the Case Study.

White Paper: Emergency Management in Higher Education
Published 1 October 2017
  • Whitepapers

In this White Paper we examine the most commonly reported challenges facing those charged with managing emergencies, and explore strategies and new technologies that can help to address them.

We see how SafeZone, as a Distributed Command and Control system is leading the way, and look at how CQUniversity has integrated SafeZone with other technologies to leapfrog the need for further investment in fixed emergency management infrastructure across more than 20 campuses nationally.

White Paper: Bluetooth transforming Safety, Security & Emergency Response
Published 7 April 2017
  • Whitepapers

Bluetooth Low Energy Standard (Bluetooth Smart), is focused on operating with today’s smartphone technology,  can be deployed rapidly at low cost, is easy to configure, highly scalable, requires minimal infrastructure and has very low energy requirements.

In this paper, we explore why Bluetooth Smart’s potential to transform security, safety and emergency response services in indoor locations is attracting the attention of health and safety professionals worldwide.

University of York Case Study
Published 27 February 2017
  • Case Studies

University of York was our first customer from the Russell Group of Universities in the UK. The university wanted to maintain its reputation for very high safety levels across its large open campuses, and faced additional challenges with a large number of its staff and students working in more than 30 countries, including Iraq, Afghanistan and the Democratic Republic of Congo. On campus there were 24/7 operations in Chemistry and Biology high hazard areas, for which a lone-worker presence management solution was sought.

Also read the November 2015 White Paper where University of York details a number of international operational scenarios.

Positive Outcomes

Since launching SafeZone in January 2015, York has realized significant positive outcomes, including more efficient critical incident response and recovery, effective management of people working alone or in high risk environments, a demonstrable duty of care globally, a differentiator for student experience, and a high level of engagement with the university community.

Usage of SafeZone has been incorporated into the university’s travel policy, resulting in a reduction in annual insurance premiums. Click [Download] to read the Case Study.

Video: Northeastern University Police Department
Published 28 November 2016
  • Videos

Founded in Boston in 1898, Northeastern University is a global, experiential, research university built on a tradition of engagement with the world, creating a distinctive approach to education and research. The university partners with 130 other universities and also has graduate campuses in Charlotte, North Carolina, Seattle, Silicon Valley, and Toronto.

Made by the university’s Police Department (NUPD) this clear, concise video takes the viewer through a series of emergency and non-emergency scenarios, emphasising SafeZone’s key values to the university community while underlining important system features such as protection of individual privacy.

Click here to go to Northeastern University’s SafeZone Mobile Safety App page.

Vision: The Open Campus
Published 28 November 2016
  • Whitepapers

Security and Incident Response for Educational Institutions in a Global, Mobile World
by Glenn Farrant, CEO CriticalArc

Al-Bustan Case Study
Published 22 February 2016
  • Case Studies

Expatriate professionals living in one of Saudi Arabia’s most prestigious residential compounds enjoy a very comfortable lifestyle, but it’s 24/7 personal safety and well-being that offer the ultimate peace of mind.

CriticalArc Corporate Brochure
Published 21 February 2016
  • Brochures

Learn about CriticalArc’s inspiration, the people that we aim to help, what their challenges are and how our solutions aim to address them.

This 12-page brochure is a PDF version of our printed Corporate Brochure. If you would like us to send you a copy of the print version, please ask us using our Contact Form.

Editorial: Business without Boundaries
Published 24 December 2015
  • Whitepapers

In a climate of increasing terror threats, regulatory complexity and rising insurance premiums, safeguarding your employees and giving them 24/7 peace of mind while they are working overseas, is vital to your corporate reputation.

White Paper: Challenges of Operating Internationally
Published 6 November 2015
  • Whitepapers

Across the learning landscape, international borders are becoming increasingly porous, as a result universities are under increasing pressure to mitigate the risks to students and staff travelling overseas in any college-related capacity.

Read how the University of York (UK) is meeting the challenges of globally mobile staff and students.

CriticalArc Corporate Brochure (Arabic)
Published 18 September 2015
  • Brochures

ARABIC VERSION: Learn about CriticalArc’s inspiration, the people that we aim to help, what their challenges are and how our solutions aim to address them.
This 12-page brochure is a PDF version of our printed Corporate Brochure. If you would like us to send you a copy of the print version, please ask us using our Contact Form.

Video: Health and Safety at CQUniversity
Published 10 September 2015
  • Videos

Central Queensland University uses online videos extensively for communicating with staff and students. Narrated by the university’s OHS Manager Sean Peckover, this video is used as part of the student induction.

While advice about not feeding the kangaroos and what to do when you see a venomous snake may seem unusual to viewers from Europe, the UK or USA, the bottom line is ensuring everyone knows what to do when faced with a high risk situation. At 1 min 25 secs the video introduces SafeZone as used at CQUniversity – including its use during a lockdown (the subject of another video).

Click here to go to CQUniversity’s Safety on Campus page.

Video: Health & Safety at Northumbria
Published 8 August 2015
  • Videos

Created by Northumbria University UK, this video gives advice on what to do in case of an emergency such as a fire or evacuation, describes the services available from the university security team and gives tips on staying safe when out at night – including an innovative night-time taxi service for students who’ve run out of cash!

It also introduces the SafeZone App for students and staff (Starts at 2 mins 30 secs).

Click here to go to Northumbria’s announcement about SafeZone.

2015.2 Newsletter
Published 2 August 2015
  • Newsletters

This quarter our Newsletter has information about SafeZone at the University of Zurich, and our new US operation.

We also have a summary of AUCSO 2015 along with a brand new White Paper on Emergency Management in Higher Education, and we introduce more new Partners in the US, UK and Middle East.

Video: SafeZone at University of York
Published 25 May 2015
  • Videos

Filmed at the University of York, United Kingdom, this video introduces SafeZone.

Examining why the university chose to make SafeZone available to its 16,000 students and 3,500 staff, it features interviews with Dr David Duncan (University Registrar and Secretary), Geoff Brown (Security Manager), Jon Meacock (Director of Estates and Campus Services), Andrew Mowle (Deputy Head of Customer Services), Denis Fowler (Director of Health, Safety and Security), Kerry Barkworth, (Health and Safety Manager, York Student Union), Harriet Gibson (Student/SafeZone user) and Glenn Farrant (CriticalArc CEO).

Click here for more information about SafeZone customers.

2015.1 Newsletter
Published 4 May 2015
  • Newsletters

Our Newsletter summarises achievements in the first quarter of 2015, with information about new SafeZone customers, a Case Study from UniSA, new Partners and new website resources.

Video: CQUniversity (2015)
Published 30 April 2015
  • Videos

When Central Queensland University (CQUniversity) launched SafeZone, they published 3 videos about its use across 28 campuses and facilities around Australia.

The videos introduced SafeZone as part of a national Emergency Notification and Alerts system that is used to coordinate response to large scale events such as severe storms. One week after the Security team had been inducted on use of the system but before it was launched to students, CQUniversity’s main campus at Rockhampton suffered a direct hit by Severe Tropical Cyclone Marcia, with winds exceeding 200 kph.

This third video in the series advises what to do when a campus goes to Lock-Down.

More info about SafeZone at CQUniversity can be found in their Media Release.

White Paper: 24×7 Campuses
Published 6 April 2015
  • Whitepapers

The higher education sector is undergoing seismic change. To compete in an increasingly global industry and ensure flexible, round-the-clock access to learning resources on campus, universities need new security models to safeguard students and staff and maximise the quality of student experience.

Traditional approaches based on physical protection for buildings and fixed assets alone are no longer enough to protect everyone on today’s complex multi-site 24/7 campus environment. In this paper we consider the implications of these higher education changes for campus security provision and some practical, cost-effective ways that security and safety managers can respond to the challenges.

Video: University of Wollongong (2012)
Published 1 April 2015
  • Videos

This video was shot in June 2012 by students studying Journalism at University of Wollongong (UOW). (Reporter: Kristine Tarbert UOWTV)

Published at the start of UOW’s Pilot of SafeZone in Semester 2, when the university was the first live deployment of the SafeZone system, the video was both an exercise in TV news production and an internal promotion for the SafeZone Pilot.

Following successful completion of the Pilot, UOW in Wollongong, New South Wales and Curtin University in Perth, Western Australia became our first Australian SafeZone customers at the beginning of the next academic year in January 2013.

High-Risk Industry Solution Sheet
Published 1 April 2015
  • Solution Sheets

Safeguarding mobile personnel, including field engineers, industry operatives and lone workers in regions like the Middle East can be extremely demanding. In addition to heightened political and cultural tensions, the remote location of many mining, oil and gas complexes, construction sites, desalination plants and utility infrastructure can present employers and security teams with a wide range of challenges.

When teams need extra security to work in high-risk industrial locations, SafeZone offers all the assurance of high-tech personalised protection without adding to overheads.

Expatriate Safety Solution Sheet
Published 1 April 2015
  • Solution Sheets

In an increasingly global economy, growing numbers of skilled expatriates enjoy a comfortable lifestyle living and working overseas. However with rising political and cultural tensions in some high-risk regions, fears about personal safety while going about everyday life can be a major concern for employees and their families.

For expatriates visiting, living or working away from home, personalized 24/7 protection by SafeZone offers complete peace of mind, any time, anywhere.

UniSA Case Study
Published 9 January 2015
  • Case Studies

The University of South Australia (UniSA) is a well-respected, globally focused and locally engaged university with 32,000 students and staff. With six campuses dispersed across a distance of 800km, supporting round-the-clock security in a rapidly changing campus-use culture posed significant challenges.

Early in 2014 UniSA implemented CriticalArc’s SafeZone. This Case Study examines UniSA’s challenges and how they were addressed by implementing SafeZone.

Resources & Industrial Solution Sheet
Published 3 December 2014
  • Solution Sheets

Heavy industrial operations such as mining and processing natural resources and large-scale manufacturing plants, frequently have very large sites where thousands of staff and contractors work in high-risk, hazardous environments. Typically subject to highly regulated health and safety regimes, an injury to a single worker can shut down an entire operation and incur costs of millions of dollars in lost production.

Enterprise Solution Sheet
Published 3 December 2014
  • Solution Sheets

Today’s global enterprises operate in a landscape where growing concerns about safety and liability, rapidly evolving risks and constantly emerging new threats are putting corporate security departments under pressure to operate more efficiently while adopting extra responsibilities. These security concerns can be exacerbated by an over-reliance on disparate electronic systems that can be costly, cumbersome and limiting.

Higher Education Solution Sheet
Published 3 December 2014
  • Solution Sheets

The Higher Education sector is undergoing massive change. Increasingly, students shift from face-to-face learning to studying remotely, attending campus only for tutorials and group/practical work. Where once, they were quiet places at night, campuses are now being used around the clock, and security and safety resources have to be aligned to match that need. Find out how SafeZone helps to address these and other challenges for the sector.

White Paper: Software Transforming Campus Safety
Published 10 November 2014
  • Whitepapers

Personal safety is vital for any university but traditional security approaches alone aren’t guaranteed to deliver the effective protection required across large, complex, multi-site campus environments.
In contrast to conventional campus security solutions that are designed to protect buildings and physical assets, SafeZone from CriticalArc is built on an innovative, people-centred approach that gives students and staff 24/7 personal protection anywhere in the world

© Copyright CriticalArc Pty. Ltd. 2018