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Core Beliefs

Our Core Beliefs

At CriticalArc, our customers are the innovators in the safety and security industry.  The ones unwilling to be told, “There’s no solution for that.”  The ones that challenge the status quo, because their mission is too important not to.  They’re willing to do almost anything to better serve those they’re entrusted to watch over and protect. Because of their success, they’re entrusted with ever-increasing responsibilities:  more people, more buildings, and more locations.  As the complexity of their large organizations and scenarios expands, the need to push the boundaries grows stronger.  These leaders and their teams absorb these responsibilities and as they do, pressure mounts for incremental functionality to sustain their performance and maintain business continuity. This often leads them to explore how technology can address their needs.

That’s where we come in.  At CriticalArc, we believe that by fundamentally changing the way services are delivered and managed through the application of the latest proven technology, we can revolutionize safety and security. We believe that a staple to civilized society is feeling safe – that there’s an unspoken social contract that citizens will keep their respective families and friends safe, and this extends to organizations needing to keep their people safe. SafeZone® is a part of meeting that need by allowing organizations to ensure they are doing everything they can to provide safety, security and well-being for their people.  We believe that people place a priority on safety and are only willing to entrust their well-being to those can provide the most effective and reliable service.  Our customers now use our technology to proactively manage the safety of over a million people and it humbles us to know they’ve trusted SafeZone with something of such consequence.

Based on this trust, we believe we must remain steadfast in our commitment to protect people and their privacy.  Given the mission-critical nature of our services, we have an intense focus on protecting data throughout our entire system and delivering on the scalability, performance and reliability of our platform to consistently perform.  Finally, we believe we must continually seek out, test and integrate new technology to progressively deliver new capabilities that will meet our customers’ needs well into the future.  Examples of how we’ve executed on this front include the integration of indoor positioning solutions, satellite devices and wearable personal alarms.  In short, we believe we can never stop enhancing our platform because our customers’ challenges will never stop evolving.

If you’re one of those companies that shares these beliefs, let’s connect so we can learn more about your challenges.

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