Our Customers

Our Customers

When CriticalArc first launched, we concentrated on perfecting our SafeZone solution for Universities.

Now we have established a base of customers that are actively using SafeZone across a wide variety of campuses, facilities and residential communities in more than 70 locations in Asia Pacific, UK, Europe and the Middle East, serving the security and safety needs of 400,000 residents, students and staff.

We are continuing to enrich our solution for Higher Education and Residential Community customers and have further enhanced SafeZone to address the needs of other sectors such as Corporations, Resources, HealthCare and Critical Infrastructure.

Buckinghamshire New University

Buckinghamshire New University (Bucks New) is the latest UK university to choose SafeZone. The University has more than 9,000 students, including many international students, studying a range of courses related to the creative industries, IT, management and public sectors, supported by approximately 1,000 staff.

Going live in June 2015 at at the university’s two principal campuses in High Wycombe, Buckinghamshire and Uxbridge in West London, SafeZone will offer enhanced protection for any student or staff-member when they are at risk or need urgent help. The system will meet the need of the campus security teams to support an increasingly round-the-clock learning culture that offers safe 24/7 access to libraries, study hubs and other facilities. The university plans to extend coverage beyond campus boundaries to cover thoroughfares between campuses, residences and bus and train stations, and will also offer SafeZone to students travelling overseas on field trips and study exchanges.

Click here to go to Buckinghamshire New University website

Al-Bustan Village

After an extensive pilot, SafeZone was launched in April 2015 at its first secured community – the Al-Bustan Village in Riyadh, Kingdom of Saudi Arabia

The Al-Bustan Company develops and operates residential communities for working executives and their families in Saudi Arabia. Al Bustan Village in Riyadh, the company’s latest development, contains 608 luxury executive villas and 228 spacious apartments spread over one hundred and sixty acres of well tended lush landscaped gardens. Located within the village property “The American International School” on its own 27 acre site has direct links with the community. With a wide spectrum of luxurious accommodation types and recreation facilities and focusing on service quality and family activities, Al-Bustan Village has an experienced western management team, making it a preferred choice for executive expatriate housing in the Riyadh region. 

Click here to go to Al-Bustan Village location.

University of ZurichZurich_logo

Largest of Switzerland’s 20+ universities, the University of Zurich is using SafeZone to provide tailored personal safety services to students and staff in a complex environment of 126 sites distributed across Zurich’s city area.

Available from March 2015 to more than 26,000 students and 8,000 staff, SafeZone’s mass notification and check-in features are used in combination by the University to activate specific groups of people during large-scale emergencies.

Founded in 1883, the University of Zurich is comprised of in 160 institutes, departments and clinics and boasts 12 of its scholars as Nobel Laureates, including Albert Einstein (1921). The university is a member of  the League of European Research Universities (LERU), and has established world-class renown in the fields of medicine, immunology, genetics, neuroscience and structural biology as well as in economics.

Click here to go to Zurich’s SafeZone page (in Swiss German).

University of YorkYork_logo

University of York also launched SafeZone in January 2015 – our first customer from the Russell Group of universities. Since its opening in 1963, York has become one of the world’s leading universities, carving out a reputation as an academic powerhouse where a clear focus on excellence has secured national and international recognition alongside longer established institutions. The university has some 20,000 students and staff.

Click here to go to York’s announcement about SafeZone.

Northumbria University, NewcastleNorthumbria_logo

Northumbria University launched SafeZone in January 2015, being the first university in Europe to do so. A research-rich, business-focused, professional university with a global reputation for academic excellence, Northumbria is one of the largest universities in the UK with more than 33,000 students from 135 countries.

Click here to go to Northumbria’s announcement about SafeZone.

Central Queensland UniversityCQU_logo

The Central Queensland University (CQU) is launching SafeZone for  the start of the 2015 academic year. In 2014, CQU and Central Queensland Institute of TAFE  merged to become  Queensland’s first dual sector university. Headquartered at Rockhampton, a Queensland regional hub 650km North of Brisbane and adjacent to the Great Barrier Reef, CQU is a pioneer of distance learning with more than 45,000 students and staff at 27 campuses and learning facilities across Australia.

Click here to go to CQUniversity’s website.

Queensland University of TechnologyQUT_logo

The Queensland University of Technology (QUT) launched its SafeZone system early in 2014. With more than 45,000 students and staff, QUT was our first customer in Queensland, where SafeZone is currently available to all users of the Gardens Point and Kelvin Grove campuses.

Click here to see QUT’s SafeZone page.

University of South AustraliaUniSA_logo

The University of South Australia (UniSA) is based in Adelaide, the capital of the state of South Australia. UniSA’s 32,000 students and staff attend six campuses – two in the Adelaide CBD and one each in the suburbs of Magill and Mawson Lakes. Additionally there are campuses in the rural cities of Whyalla and Mount Gambier, meaning that the security team’s responsibility is spread across 6 locations that are spread 800 km apart. Remarkably, this whole operation, involving 30 trained SafeZone responders operates without any centralised control room – enabled by the fact that SafeZone enables control-room functionality on each team member’s iPhone as well as at Security shop-front locations.

Click here to see University of South Australia’s SafeZone page.

RMIT UniversityRMIT_logo

With over 53,000 students and staff, RMIT University is one of Australia’s largest Higher Education institutions. SafeZone is currently running across three campuses in Melbourne – the city campus is renowned for its innovative architecture and the fact that its buildings are embedded in the city environment, the university owning some 7% of all CBD property.  Despite its city focus, RMIT also uses Safezone across other satellite campuses and facilities in Victoria, located up to 300 km from the CBD.

Click here to see RMIT University’s SafeZone page.

Deakin UniversityDeakin_logo

Deakin University launched SafeZone for its 43,000 students and staff in January 2014. The university has four campuses and three learning centres distributed across a distance of 300 kms between the cities of Melbourne, Geelong and Warrnambool in the state of Victoria. SafeZone is available to all students and staff across all campuses, with dedicated response teams in each location.

Click here to see Deakin University’s SafeZone page.

University of WollongongUOW_logo

The University of Wollongong (UOW) participated in our first Pilot of SafeZone in 2012, and continued to a full-scale deployment in 2013. UOW is based in the regional city of Wollongong on the New South Wales coast south of Sydney, Australia. It has 29,000 students and staff with two campuses and 7 residential villages covered by SafeZone in Wollongong, five smaller satellite campuses and facilities on the NSW South Coast and in Sydney plus a campus in Dubai, UAE.

CriticalArc and UOW continue their close collaboration for the ongoing enhancement of SafeZone, with most recent developments including advanced uses for lone worker Check-Ins in a national laboratory where researchers work around the clock, often using extremely volatile materials.

Click here to see University of Wollongong’s SafeZone page.

Curtin Universitycurtin_logo

Based in Perth, Western Australia, Curtin University launched SafeZone in January 2013. With 45,000 students and staff, SafeZone helps the Curtin Security team to cover three campuses and facilities in Perth, as well as their School of Mines at Kalgoorlie, the world-famous gold mining city, 600km from the main campus at Bentley, WA.
Click here to see Curtin University’s SafeZone page.

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